Frequently Asked Questions

  • We specialise in rise and recliner chairs designed for comfort and mobility. Our range includes models like the Windsor, Buckingham, Stirling, Durham and Dover.

  • Absolutely! We offer home consultations where you can see, try, and experience the comfort of our chairs in the convenience of your own home.

  • Yes, with our “Your Chair Your Style” guarantee, you can customise the size, fabric, and features of your chair to suit your personal preferences and home décor.

  • Delivery times vary depending on the chair model and customisation options. Typically, delivery takes between 4–6 weeks. We’ll keep you updated every step of the way.

  • Our White Glove Delivery service ensures your chair is delivered, installed, and tested by our team. We’ll even remove all packaging to leave your home tidy.

  • Our Comfort Assurance guarantee allows you to trial your new chair for 14 days. If you’re not completely satisfied, we’ll work with you to make it right.

  • Yes, all our chairs come with a comprehensive warranty for your peace of mind. The warranty covers structural and mechanical components for a set period.

  • Yes, we do! Request a free brochure via our website, and we’ll send it directly to your home. The brochure showcases our full range and options available.

  • Yes, the majority customers may qualify for VAT relief due to medical conditions. We’re happy to provide guidance on eligibility and any documentation required.

  • You can place an order during your home consultation or by contacting us directly. Our friendly team will assist you every step of the way.